How can I order?
We are trying to make our shop as simple and clear as possible to give you no mystery in purchases. Sometimes it can not avoid that some page is slightly longer by many options.
We ship our packages with Deutsche Post DHL in neutral packings with a completely neutral sender address, no indication of the shop given.
The delivery time of the products may vary but is stated in the products details. For special requests or by hand manufactured items the shipping time depends on the work load of the manufacturers. Please send us request in front of your order if you are unsure or need a fixed delivery date.
Also please be aware that the shipping time from Germany to your country might take a while.
Many roads lead to Rome, which also applies to the payment to us. We have many options for paying at the shop integrated as:
- Credit Card
- Pay Upon Invoice
- Direct Debit
- Bank Transfer
All payment options are without costs for you.
You have a special idea in mind, a special request, special equipment to one of our pet play products? The paws should have a different color or the shackles be simply larger? No problem, we will gladly accept your suggestions and strive to implement that. Just contact us!
Protection of our customers data and privacy is a high value for us, we encrypt our complete shop for that reason. To control this have a look at your browsers address bar. Depending on the browser you use it will show a small lock icon in front or behind the shop address.
The certificated was issued for Fetish-Pets-Store and can be verified at any time. With this we encrypt the connection between your computer and our server, so its safe for monitoring and manipulation. All your transferred data will be known only to us (or service partners e.g. PayPal)
Help and Contact
- the simplest and fastest way of communication for every day around the clock. Use our contact form or write directly to firstname.lastname@example.org
- you can also contact us by phone, per Telefon können Sie uns natürlich auch erreichen, weekdays from 12pm to 8pm CET (GMT+1) at +49 - 30 - 47 00 972.